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Retail & MSME · Nigeria
WhatsApp-Native Business Operating System
Multi-location MSME · Confidential

The Challenge
A growing retail business was managing inventory, orders, and customer communication across WhatsApp, Excel sheets, and phone calls, with no system of record and constant data loss between handoffs.
The Solution
A fully WhatsApp-native business operating system that lets owners and staff log sales, expenses, and customer debts by messaging naturally, with automatic daily business briefings, real-time inventory tracking, and automated debt-collection reminders. Requiring zero app downloads from staff or customers.
Tech Stack
FastAPIPostgreSQLCeleryWhatsApp Business API
73%
Order errors reduced
4hrs
Daily admin saved
0
App installs required
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