← All Case Studies
Featured
Retail & MSME · Nigeria
WhatsApp-Native Business Operating System
Multi-location MSME · Confidential
The Challenge
A growing retail business was managing inventory, orders, and customer communication across WhatsApp, Excel sheets, and phone calls — with no system of record and constant data loss between handoffs.
The Solution
A fully WhatsApp-native business OS with rule-based message parsing, automated order intake, inventory tracking, and customer notification workflows. Requiring zero app downloads from staff or customers.
Tech Stack
FastAPIPostgreSQLCeleryWhatsApp Business API
73%
Order errors reduced
4hrs
Daily admin saved
0
App installs required
Have a similar challenge?
Book a free 30-minute architecture call and we'll tell you honestly whether and how we can help.
Book Free Discovery Call →